Q&A

The shop will send the goods back via SCG Express service (free of charge) and via the messenger service with the actual service charge according to distance.

Courier service via SCG Express and messenger

hermes ,chanel ,lv ,dior ,Balenciaga ,fendi ,gucci ,ysl ,loewe ,jacquemus ,Givenchy

For consignment goods, after promoting the goods via Instagram Story and posting pictures, the shop will store them along with their accessories in a box. For goods without accessories, the shop has a zip lock bag to store each item in suitable conditions so that the goods will be sold in the conditions as close as possible to when the shop first received them.

7 days after placing the first deposit.

Customers can view goods on the shop’s Instagram @SFbrandname and can take a screenshot of interested goods to inquire with the store through the channels LINE or Direct Message to check product status. Customers can place a deposit and make an appointment for the date/time to view the goods at the store. If a customer is not interested in the product, he/she can spend the deposited money for other goods in the shop.

We have a 99.99% authentic-fake bag checker with a US certificate.

The shop provides product inspection by a team of experts. Customers can be assured that every product from the shop is carefully selected and 100% authentic. If a fake product is found from the shop, we are happy to refund the customer in full. In addition, if the customer needs a product warranty card, the shop can issue a product warranty card from the detector for an additional cost starting at 2,500 baht.

The consignor receives the money after the product is sold and waits for new customers to receive the product 7 days, not including the time when the customer places the deposit.

The consignment contract has a period of 1 month, which is a free consignment. In the event that the product is not sold and the consignor wishes to receive the product early, there will be a fine of 2,000 baht. In the event that the consignor wants to receive the product at the end of 1 month and the product has not been sold, the consignor can receive the product back without any expenses.

Customers can sell the products back to the store with a 30% deduction of the purchase price, where the purchased item must cost 30,000 baht or more and is not a discounted product. Goods that do not meet the above criteria will be categorized as consignment with a 15% deduction and items purchased cannot exceed 180 days.

The shop can deliver products abroad. There will be costs based on the actual distance.

The shop provides pawning service. The interest will be deducted 5% after 15 days and 10% interest is deducted at the end of 1 month. After the first pledge, the interest can only be renewed once and must redeem the item back next time.

baobao ,Wallets of all models ,Phillip lim ,mcm ,glasses ,shoes ,belt

The purchase price rate will be based on the popularity of each product during that time. The shop will give a higher price than the market price.

cotch ,longchom ,lyn ,Furla ,Falagamo ,Marc jacob

Customers can pay 0% interest up to 10 months via Shopee application. Participating banks are Bangkok Bank, Krungthai and Kasikorn.

Customers can swipe their credit card without additional charges. You can swipe through the link of GB Prime Pay, where further advice can be obtained from the shop's admin.

The shop provides bag spa services and repair by a team of experts. Costs start at 1,500 baht and take a minimum of 2-3 weeks.

Customers can sell products depending on the condition of the product and the consideration of the expert team.